Privacy policy

1. Who we are

Turex Technologies (formerly Lynxnet Innovations) is a business registered in Ghana, at CP Kasoa, Accra, Ghana. We are responsible for the personal data described here.

2. What we collect

• Account details: name, email, phone number, company and role, when we create your portal account.
• Project content: briefs, files, messages and approvals you share with us.
• Payment records: invoices and payment references. Card and mobile money details are handled by Paystack; we never see or store them.
• Website use: pages visited and approximate location, to understand how the site is used.

3. Social media accounts

If you connect a Facebook Page, Instagram business account or TikTok account so we can manage it, we receive and keep:

• the account and page IDs, and the account name;
• an access token issued by the platform, stored encrypted;
• the posts we publish for you and their performance figures, such as reach, views and followers.

We use this only to publish posts you have approved and to report results to you. We do not read your private messages, and we do not post anything you have not approved.

4. How we use it

• To deliver the services you asked for and keep you updated in the portal.
• To plan content. Drafts may be prepared with AI tools, using your brand brief and post details only, and are always reviewed by our team before you see them.
• To invoice you and record payments.
• To keep our systems secure and to meet legal obligations.

5. Who we share it with

We share data only with the services we need, and only what each one needs:

Meta, TikTok

To publish your approved posts and fetch their results.

Paystack

To take payments.

Cloudinary

To store project files and images.

Resend, Brevo

To send account and invoice emails.

AI providers

Anthropic, OpenAI, Google and Groq, to draft content plans from your brand brief. No login or payment data is sent.

Hosting

Vercel and MongoDB Atlas, which run our website and database.

We never sell your data.

6. How long we keep it

• Social account tokens: deleted as soon as you disconnect the account.
• Project files and messages: for 12 months after the project ends, unless you ask us to delete them sooner.
• Invoices and payment records: for as long as Ghanaian tax law requires.

7. How we protect it

Access tokens and stored credentials are encrypted. Each team member can see only the clients and projects they work on, and every change is logged. Staff devices keep only the data their role needs.

8. Your rights

Under Ghana's Data Protection Act, 2012 (Act 843), you can ask to see the data we hold about you, correct it, or have it deleted. To delete data or disconnect accounts, use our data deletion page.