Questions, answered.
Can't find it? Ask us directly — a real person replies.
Services
What services does Turex offer?
Turex offers custom software development (web, mobile and desktop apps), graphic design (branding, UI/UX and print), and social media management. We help businesses build and grow their digital presence from the ground up.
Do you build mobile apps for both iOS and Android?
Yes. We develop cross-platform mobile applications that run natively on both iOS and Android using a single codebase, keeping costs efficient without sacrificing quality.
What's the difference between a web app and a desktop app?
A web app runs in a browser and is accessible from any device. A desktop app is installed on your computer and can work offline. We help you choose the right fit based on your use case.
Can Turex manage my company's social media accounts?
Absolutely. Our social media management covers content creation, scheduling, community engagement, analytics, and growth strategy across the platforms relevant to your audience.
Do you offer ongoing maintenance after project completion?
Yes. We offer post-launch maintenance packages covering bug fixes, security updates, performance monitoring, and feature enhancements.
Pricing & Payments
How do I get a quote for my project?
Reach out through our Contact page or WhatsApp with your project details and goals. We will provide a detailed proposal after reviewing the scope.
What payment methods do you accept?
We accept mobile money, bank transfers, and card payments through our secure payment portal. International payment options are confirmed in your proposal.
Do you offer payment plans or installments?
Yes. For larger projects we can structure payments across milestones: a deposit to begin, payments at agreed delivery stages, and a final payment on completion.
What currency do you charge in?
Our base currency is Ghana cedis (GHS). International clients can be quoted in another supported currency when agreed in advance.
Process & Timeline
How long does it take to build a website or app?
A landing page typically takes one to two weeks. A full web or mobile application can take four to twelve weeks depending on complexity. We provide a detailed timeline before work starts.
Will I be able to request changes during development?
Yes. We use an iterative approach with regular review checkpoints. You can provide feedback at each agreed stage and we incorporate approved revisions into the delivery plan.
How do I track the progress of my project?
Clients can track project status and milestone completion and communicate with their project team through the Turex client portal.
Technical
Will my website be mobile-friendly?
Yes. Every website and web application we build is responsive and tested across supported devices and browsers before delivery.
How do you handle data security and privacy?
We use secure transport, access controls, protected authentication, and appropriate data-storage safeguards. Sensitive applications receive additional security review based on their risk profile.
Support
How do I contact the Turex team?
Use our Contact page, email, or WhatsApp. Existing clients can use the client portal for direct project communication.
How do I get started with Turex?
Contact us with your project goals, review the resulting proposal and timeline, approve the scope, and pay the agreed deposit. We will then schedule kickoff.